Frequently Asked Questions

Forte The Brand is a limited drop fashion brand with high-quality, statement pieces made for women seeking to escape the ordinary.

Each collection is only stocked once with a limited quantity of each piece. Once we sell out, we do not restock the items. We want to offer truly exclusive pieces to our clientele and ensure that when you walk into a room, you don't blend in.

Sign up for our newsletter at the bottom of this page to be the first to shop our new arrivals. You can also follow us on social media (@fortethebrand), where we announce our latest drops & share sneak peeks of upcoming collections.

With statement clothing, we hope you feel confident and motivated to start living the life you dream of. You can find inspiration through the content we share on our blog and Instagram - including stories of real women who have found their forte.

Without the support of women, Forte The Brand wouldn’t exist. We want to help support other women as well. Through inspiration and style we strive to provide women with the confidence they need to live an elevated life. Additionally, a percentage of our proceeds from each collection will be donated to a nonprofit started by a woman who found her forte on the other side of adversity.

Each collection is inspired by a woman who uses her forte to give back to the community. Our selected woman has founded or serves at a nonprofit, using her forte to give back to others, and inspiring them find their forte, too. 

Know someone who fits this description? Send us an email to nominate them: info@fortethebrand.com

Sizing varies across our products. Please see the sizing chart on each product page. Some products won’t have sizing charts but will include size recommendations in the product description.

Register for an account and enjoy the following benefits:

• Track your orders and review past purchases.
• Save your addresses for quicker checkout.
• Manage your account details, address book, and email preferences.

We don't restock our styles. This is to ensure our customers stand out from the crowd.

However, sometimes sizes come back in stock if a return/exchange has been made. If the style you desire is not currently in stock, click the button to be notified of a restock.

You can email us at info@fortethebrand.com. We try to respond to all inquiries within 3-5 business days.

Yes, for US domestic orders of $50 or more shipping is complementary.

All other orders, shipping will be calculated at checkout.

Most orders placed Monday through Friday will be processed and shipped within 1-3 business days.

Orders are processed pending item availability and payment approval. During high-volume periods, product availability may be subject to change while your order is being processed.

Once your order is shipped, delivery time will be determined by the method you chose:

• Standard Flat Rate: 5-8 business days
• Expedited: 1-3 business days

Please note, these time estimates are transit times from the date the order has shipped and are subject to delays stemming the shipping carrier.

Sometimes shipping carriers will mark a package delivered before it actually is. We recommend waiting 2-3 days (not including weekends) to give UPS time to complete the delivery.
We also recommend to:

• Look for a notice of attempted delivery.
• Look around the delivery location for your package.
• See if someone else accepted the delivery.
• Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.

If you haven’t received your package after 3 days without a status update please contact us at info@fortethebrand.com.

We ship internationally to most countries. We offer standard shipping for a flat rate of $25 for orders outside of the US and Canada. Express shipping options are also usually available and subject to pricing determined by our shipping partners.

At this time, we only offer returns and exchanges for domestic (US) orders:

If you don’t love your purchase, you may return or exchange eligible items within 14 days of delivery.

Returned items must be in original condition with all tags attached, unworn, unwashed, and with no marks, stains, or odors.

Returns can be made for a refund to a store gift card (no restock fee) or to your original form of payment (subject to a 3% restock fee which will be deducted from your refunded amount).

You may also opt to exchange your item for the same item in a different size.

Branded merchandise and items noted final sale in description are not eligible for returns and are nonrefundable.

View our full return policy here for more information.

To begin a return or exchange of an item purchased on fortethebrand.com, please go to our Returns Portal.

1. Search for your order by entering your order confirmation number (beginning with "FTB") and email address used when placing your original order:

2. Click "Find Your Order."

3. Select the item(s) that you want to return.

4. Select a return reason and add an explanation as applicable.

5. Select how you would like to receive your refund:

• Exchange your item for a different size
• Receive a refund in the form of a store gift card
• Receive a refund in the form of your original payment (subject to a 3% restock fee which will be deducted from the total amount refunded)

6. If exchanging for a different size, select the replacement size needed.

7. Select "Ship with a return label provided by Forte The Brand" in order to generate a complimentary return shipping label.

8. Submit your return request.

9. If your return/exchange request is approved, you will receive an email with shipping instructions and a complimentary return shipping label. The Returns Portal will also be updated with this information.

Please Note: Your return/exchange must be shipped back within 14 days of the date you received your order, or your return request will be canceled.

Once your return is received, inspected and approved, your refund will be issued.

For refunds to a store gift card, you will receive an email with the digital gift card code to use at anytime on fortethebrand.com

Refunds to the original form of payment can take up to 7-10 business days after processing to appear on your bank account due to varying processing times between financial organizations.

All orders are fulfilled by our team and shipped from our headquarters in Connecticut, USA.